Add the ability to document a grantor's alternate name. This could be used to document nicknames, or maiden/previous last names. This would eliminate any potential confusion when it comes to proving that the grantor went by an alternate name; espe...
First I feel you should have sent out a heads up as when doing the plan yesterday I felt a bit foolish as I was trying to show a glimpse of the Doc’s as I always did and I could not of course but I thought it was me so I was going in an out lookin...
I really liked the forms preview. On initially appointments, I usually only walked them through the POA docs, as for the trust I usually only used that for myself to make sure the major pieces were where they needed to be. But with the Healthcare ...
Tech Escalation : Amended Former Spouses Don't Add to Disinherited List
please see screenshot of plan prior to manual change by AM Thomas Thomas #60822 Heather Amey When I went into the client's dashboard, I clicked on Make Changes to Married Trust and the tool populated the Disinherited individuals. Would the client ...
Tech Escalation - Tool Will Not Trash Extra Client Account
The client, Michelle Faucett, created an additional account for herself in her attempt to login. I have tried several times to delete the one that is highlighted and the tool still has it in the advisor.estateguru.com white label. I cli...
Tech Escalation - 4 Clients Error Message When Assigning Deeds
In deed orders, the tool will not let me assign the order or save a message in the Notes for these clients; Thuyvan Do, Patsy Ann Campbell, and Robert & Judy Blythe and Jan & Robert Newey. Their orders are dated Thuyvan 01/4/2022 and Blyth...