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EstateGuru-Beta
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1 VOTE

#3 heading of "Prior Trust" is confusing when I indicated there is none

Seems this section would benefit from a different title/heading. Both in the progress display and above "Let's give your trust a name".
Guest 4 months ago in Redesign Feedback 0 Needs review
1 VOTE

BETA - Same Email Dropdown

I noticed in Beta that if the same email address is associated with two accounts there is a handy drop down menu. First bug I found was that if I selected my personal plan #1971, I would not navigate back to Dale & Judy Jones #2338 Second bug ...
Guest 4 months ago in  0
1 VOTE

BETA - Print & Ship Instructions on POAs

We don't print and ship just POAs, but the questionnaire takes you through setting print/ship instructions. This is confusing. Possible solution... have the print/download button there or a checkbox to include in estate plan binder.
Guest 4 months ago in  1
1 VOTE

BETA - Deed Order Accepts Incomplete Address

Beta allows a user to enter an incomplete address and process a deed.
Guest 4 months ago in  1 Under consideration
1 VOTE

BETA - Share Feature

I cannot change the email recipient for sharing the asset schedule
Guest 4 months ago in  0
2 VOTE

Ability to add alternate names (AKA)

Add the ability to document a grantor's alternate name. This could be used to document nicknames, or maiden/previous last names. This would eliminate any potential confusion when it comes to proving that the grantor went by an alternate name; espe...
Guest 9 months ago in  1 Under consideration
1 VOTE

URGENT Tech Escalation : French #67822 - Missing Trust Docs

Today the advisor called in with a question about beneficiary percentages. In order to see if the client selected Joint Children or Benes I Specify I have to enter the Response Summary through the dashboard. When I did this and cancelled out - it ...
Guest 6 months ago in  0
1 VOTE

Self Service Link Notification but no Amendment was Made

This morning I received a notification that Edwin Keith Shelburne amended his estate plan documents. This notification happens when the client has received a self service link and either completes the questionnaire for the first time or goes into ...
Guest 6 months ago in  0
1 VOTE

Tech Escalation - Plan Progress Report

When I pull the Plan Progress Report in advisor.estateguru.com for 01/01/2023 to 12/31/2023 for Santo Montalbano. I see 6 plans completed. See attached When I go to his actual client list and manually count the number of plans in 2023 - I show 71)...
Guest 6 months ago in  0
1 VOTE

Tech Escalation : Hold Removed, Docs to Print List Late

This was a plus appointment, so I was the advisor. I had placed the plan on hold because of a question on her county, but when that was resolved on 6/20/24 I removed the hold. The plan didn't show up on the print/ship list until today 7/2/24 when ...
Guest 6 months ago in  0